Elijah H. Norton
Chief Executive Officer
Elijah Norton founded RED Auto Protection in early 2011. As the original founder of RED Auto Protection, Elijah has overseen the company from original inception to becoming one of the largest sellers of Vehicle Service Contracts in the United States, servicing thousands of customers per year.
Elijah’s first priority is taking care of our customers, and ensuring that RED Auto Protection and all of its employees are true to its mission. His second priority is ensuring that RED Auto Protection grows in a stable fashion and offers the best possible products to its customers.
In what little free time he has, Elijah is enjoys traveling, reading, and is a Kansas City Chiefs and Royals fan.
Charles M. LeGrand
Chief Operating Officer
Charles LeGrand is the Chief Operating Officer for RED Auto Protection. Charles brings over 15 years of operations, sales, and customer service management experience to the RED Auto Protection executive team. Prior to working for RED Auto Protection, Charles had worked at Disney Corporation, Kansas City Public Television (KCPT), USA Today, and Cerner Corporation.
As Chief Operating Officer, Charles ensures that everyone in the Operations Department is focused on making our customers their top priority, and providing the best possible customer service experience. He is also responsible for designing, maintaining, and ensuring the efficient operation of all operational systems.
Charles is a believer that his job goes beyond having customers—or even satisfied customers— but making sure that each and every customer is in a better place than when we first helped them. It is Charles’ passion for integrity and dedication that makes him an asset for our employees and customers.
In his free time, Charles is an avid baseball fan and active member of his church. He serves on the board of directors for a local non-profit organization.
Caleb A. Becker
Director of Customer Service
Caleb A. Becker joined the RED Auto Protection team in February of 2014 and started as a Customer Service Representative. He was quickly promoted to Director of Customer Service after excellent performance.
Caleb has over 10 years of automotive background in all facets of automotive service and car sales. Caleb was a top-performing Toyota salesman and F&I salesman for over 7 years. He then went on to obtain a mechanical engineering degree which he utilized as a high performance design engineer for one of the top automotive performance companies in the United States.
Caleb is a firm believer in customer service and that customer should be treated in the way that he would want to be treated, and makes customer service his top priority. His mechanical and automotive background also makes him a huge asset to RED Auto Protection and our customers.
Nicole C. Anthone
Director of Human Resources and Compliance
Nichole C. Anthone is the Director of Human Resources and Compliance at RED Auto Protection. Prior to working for RED Auto Protection, Nichole has had extensive experience in the insurance industry—from automotive to medical.
As Director of Human Resources and Compliance, Nichole manages hiring of employees, employee relations, and is also responsible for ensuring that the RED Auto Protection is in compliance with the various state and federal regulations that govern Vehicle Service Contracts. She is also responsible for overseeing the monitoring of all customer calls to ensure that customers are given the highest level of customer service possible.
Nichole has a passion for animals and volunteers at several animal hospitals around the Kansas City area. She grew up in Omaha, Nebraska and is an avid Nebraska Cornhusker fan.